Terms of Use


Copyright © 2023-2024 Palfrey Press.

All rights reserved. No part of this website or publication may be reproduced, stored in any retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the copyright owners. “Palfrey Press” and the Palfrey Press logo are trademarks belonging to Palfrey Press. Trademarks contained within this website and in the book belonging to the authors may not be reproduced without their permission. All other trademarks belong to their respective owners, and Palfrey Press makes no claim of ownership of those marks. The use of such marks is made incidentally, for identification or for descriptive purposes only.

Images have been retouched digitally when deemed appropriate or necessary. No image or content should be relied upon by the user for any purpose other than entertainment purposes only. The content and statements in this website have not been reviewed or endorsed by Palfrey Press.

All information on this website may be freely amended at any time by Palfrey Press, including but not limited to pricing, shipping and returns, warranties, subject matter, terms of use and privacy policies.

All visitors to this website acknowledge and agree to our Privacy Policy, Shipping Policy, Returns Policy and any other terms and conditions found in the website.

All photography in this website and in the books published by Palfrey Press are subject to copyright of the respective owners.

Website Accessibility. We are currently updating our website to make it as accessible as possible to individuals with certain disabilities. While this upgrade is taking place, we ask that all customers with accessibility problems contact us.

Abusive Communications

Palfrey Press does not tolerate abusive communications from customers or website visitors for any reason, including but not limited to those expressing frustration over availability of certain titles, content in the titles, or shipping/processing times. Palfrey Press reserves the right to cancel any orders still in-process from customers who send abusive communications in any form to any member of Palfrey Press. We want all of our customers to be happy with their experience with Palfrey Press.

Disclaimer Of Warranties

Although Palfrey Press attempts to provide accurate content on this website, they make no representation, endorsement, or warranty that such Content is accurate or suitable for any particular purpose. This website and its content are provided on an “as is” basis. Use of the Website and its Content is at the user’s sole risk. The Website and Content are provided without any representations, endorsements, or warranties of any kind whatsoever, either expressed or implied, including, but not limited to, any warranties of title or accuracy and any implied warranties of merchantability, fitness for a particular purpose or non-infringement, with the sole exception of warranties (if any) which cannot be expressly excluded under applicable law. As noted below, Palfrey Press also makes no representations, endorsements, or warranties, either express or implied, with respect to any website operated by a third party.

Limitation Of Liability

In no event will Palfrey Press be liable for any damages, including, without limitation, indirect, incidental, special, consequential, or punitive damages, whether under a contract, tort, or any other theory of liability, arising in connection with any party’s use of the Website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data or loss of use related to this Website or any website operated by any third party or any contents of this Website or any other website, even if Palfrey Press is aware of the possibility of such damages.

Links To Other Sites

Palfrey Press may establish links between this website and one or more websites operated by third parties. The existence of any such links shall not constitute an endorsement, representation or warranty by Palfrey Press of such websites, the contents of the websites, the products or services of the websites, or the operators of the websites. Palfrey Press does not investigate, monitor, or check such websites for accuracy, completeness, or conformance with applicable laws and regulations. If you decide to leave this Website and access these other websites, the rule and policies (including Our Privacy Policy) will no longer be applicable, and all rules, policies (including privacy policies), and operating procedures of such websites will apply to you while on such websites.


Palfrey Press may, at any time, make modifications, changes, and alterations to the contents of this website, including the terms and conditions of this Terms of Use, without prior notice. You are responsible for regularly reviewing these terms and conditions. Your continued use of this Website following any modifications, changes or alterations shall constitute your acceptance of such modifications, changes or alterations.


No waiver by Palfrey Press of any right under or term, condition, or provision of this Terms of Use will be deemed a waiver of any other right, term, condition, or provision of this Terms of Use at that time or a waiver of that or any other right, term, condition, or provision of this Terms of Use at any other time.

Law And Jurisdiction

You agree that these Terms of Use and any legal action or proceeding relating to this Website shall be governed by the laws of the State of California and the United States without reference to its choice of law rules. You are responsible for complying with the laws of the jurisdiction from which you are accessing this website, and you agree that you will not access or use the information on this website in violation of such laws.

Submission Of Information

Subject to Our Privacy Policy and other applicable laws, any information disclosed to Palfrey Press outside a pre-existing and documented confidential business relationship will be deemed non-confidential and non-proprietary, and Palfrey Press may therefore develop, use, and freely disclose or publish similar ideas without compensating you or accounting to you. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so.

Privacy Policy

Last Updated: December 22, 2023

Thank you for visiting Palfrey Press. Palfrey Press is committed to honoring the privacy of our members and visitors. This Privacy Policy, part of our overall Terms of Service (“Terms of Service”), covers personal information shared through Headstamp Publishing.

This Privacy Policy applies to palfreypress.com (the “Website”), owned and operated by Palfrey Press (“Headstamp Publishing”, “we”, “our”, “us”). This Privacy Policy describes how we collect and use the personal information you provide on the Website. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Palfrey Press takes your privacy seriously. We will not sell, lease, or exchange your personal data to, or otherwise share your personal data with, third parties in ways other than described in this Privacy Policy. By using Palfrey Press, including services available at the HeadstampPublishing.com domains, you are using a service provided by Palfrey Press (collectively, the “Service”) and you agree to be bound by the Terms of Service and this Privacy Policy. Some capitalized terms used in this Privacy Policy and not otherwise defined may be defined in the Terms of Service. This Privacy Policy only addresses activities from our servers.



As a visitor to the Site, you can engage in many activities without providing any Personal Information. However, when you order products as a Palfrey Press customer, in order to provide the product or services to you, we may collect the following Personal Information from you:

  • Contact information such as your name, phone number, address and email address; and
  • Billing information such as the number, expiration date, card type and billing address of your credit card;
  • Demographic information such as your job title and company name; and If you subscribe to one or more of the available Palfrey Press newsletters, you may be asked to provide the following information:
  • Contact information such as your name, phone number, primary address, and email address.

Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

As is true of most websites, when you use the Site, Palfrey Press or third party subprocessors contracted by Palfrey Press may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Palfrey Press also uses such environmental variables to measure traffic patterns on the Site. To better understand the needs of our visitors to the Site we may occasionally match such information with your Personal Information.

In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we may on occasion supplement the Personal Information you submit to us with information from third-party sources. For example, we may supplement your contact information with address information provided by the U.S. Postal Service to qualify your information and prevent errors in our database. We may supplement the information that we collect directly from you with information stored in third-party databases, such as demographic information or company information in order to make it more likely that any marketing communications we send will be relevant and of interest to you.

Communications with Palfrey Press

We use third party service providers to assist us in managing and administering communications and emails sent to us through the Website and through some Palfrey Press managed sites. Any personal information disclosed through such communications will be governed by such third party vendors’ privacy policies.

Third Party Processors

Upon request, Palfrey Press will provide you with information about whether we hold any of your personal information. To request this information please contact us You have the right to access and correct, or delete your Personal Information at any time. This may be accomplished by contacting us. We will respond to your request promptly within a reasonable timeframe.

Palfrey Press uses third party payment processors to assist it in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy. Payments are currently processed and managed using the third party vendors below.

Server Logs

When accessing web pages on the Website, Palfrey Press may log your IP address, access URL, time of access, geographic location, browser type, and referral URL in order to provide Us with internal information regarding site traffic statistics. This information may also be used to identify users who are using the service for spam or other activity that is deemed in conflict with Our Terms of Service. Otherwise, this information is used in the aggregate, and is never linked back to any personal information.

Comments and User Content Posted to the Website

If you post any Comments or User Content on the Website, you should be aware that any personal information you choose to provide there may be read, collected, or used by other users of the Website, as well as other third parties. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website. We are not responsible for information you choose to post in this forum.

Social Media

The Website provides users the opportunity to interact and post content through various social media sites. Your interactions with such tools, and any information you provide in connection with these interactions are publicly viewable outside of the Website domain. Each social media site has its own privacy policies, that may be more or less protective than this Policy. If you do not wish for this information to be disclosed, then you should not use these tools. We are not responsible for information you choose to post with such tools.

Our site also includes Social Media Features, such as the Facebook button, and Widgets, such as the Share this button or interactive mini­programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our Website. Please be aware that you are providing your personal information to these third parties and not to palfreypress.com.


Palfrey Press collects your information in order to provide goods and services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. Palfrey Press may use this information to:

  • Process your financial transactions.
  • Send you order confirmations.
  • Register your rights, if any, to technical support or other benefits that may be made available to registered users.
  • Respond to customer service requests, questions and concerns.
  • Administer your account.
  • Send you requested product or service information.
  • Keep you informed about special offers and services of Palfrey Press.
  • Administer promotions and sweepstakes you enter and notify you of the results.
  • Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
  • Meet our research and product/service development needs and to improve our Site, services and offerings; and
  • Customize your experience, including targeting our services and offerings to you.

In certain situations, Palfrey Press may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on Palfrey Press), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Palfrey Press is the sole owner of information collected on palfreypress.com. Your information is never shared, leased or given to any third parties in ways other than disclosed in this Privacy Policy.


We store all user information in secure databases protected via a variety of industry­ standard access controls. Secure passwords, SSL encryption, disk­ based encryption, firewalls, and other measures are in place to help us protect your data. However, no company, including Palfrey Press, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.

If you have any questions about security on the Website, you can send us a customer care request.


Changing Information

All information that Palfrey Press stores related to your account, including any subscription billing information, is accessible through your Palfrey Press Website Manager interface. You may use this interface to correct, update or delete your information at any time, and we encourage you to keep this information up to date so that your customer service requests and billing processes operate efficiently. We will attempt to respond to your request to access within five business days.

Removing Information

To remove your personal information from our system contact us.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Service-related Announcements

We will send you service­ related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, We might send you an email. Generally, you may not opt ­out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Other Messages

With your permission, we may also send you messages from time to time about new features or services that we will offer to our users. You may opt­ out of these communications at any time by clicking on the link at the bottom of our communications to you, or by changing your preferences in your profile as further described below.

Customer Service

Upon issuing a customer support request to Palfrey Press, we may use your information and email address to contact you regarding your inquiry.

Opt Out

You may “opt out” of receiving ‘Palfrey Presss email updates and newsletters by clicking on the “Unsubscribe” link at the bottom of any of our marketing emails and making the appropriate selections. The choice to opt out of such communications may also be available during the sign-up process. Palfrey Press may still contact you when there are changes to the Terms of Service. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature.


Aggregate Information (non-personally identifiable)

We share aggregated demographic information about our user base with our marketing partners. This information does not identify individual users. This information contains statistics related to traffic and the geographic location of our customers. We also may share aggregated user information with third parties who help Us to analyze our user base to improve the Service. Other than as described herein, We do not link aggregate user data with personal information.

Personally Identifiable Information

Palfrey Press employs third ­party service providers to perform functions on our behalf. Examples include credit card processing, email service providers, analyzing data, providing customer service. These service providers have access to personal information needed to perform such functions on our behalf and authorized to use your personal information only as necessary to provide these services to Us.

In the event of a business transfer or sale by Palfrey Press, customer information generally is one of the transferred business assets but remains subject to the commitments made in any Palfrey Press pre­-existing Privacy Policy (unless, of course, you indicate otherwise).

We may release account and other personal information when We believe release is appropriate to comply with the law; enforce or apply our Terms of Service; or protect the rights, property, or safety of Palfrey Press, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.


As is true of most websites, We gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer websites, to track users’ movements around websites and to gather demographic information about our user base as a whole. We do not link this automatically-­collected data to personal information.


We and Our partners, affiliates, or analytics or service providers use technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the Website, tracking users’ movements around the Website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies for authentication, tracking user sessions, preferences, and movements around the website, anonymous and aggregated marketing analytics, performance analytics, retargeting, and tracking aggregate trends. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.



Canadian Visitors to the Site

Canadian citizens, except under circumstances defined by law, are entitled to access their own personal information collected by Palfrey Press by contacting us. Palfrey Press may ask you to pay an administrative fee for accessing or copying your personal information, but will inform you of the anticipated charges and confirm that you want us to proceed before processing your request. If you believe that the personal information about you that We have collected is incomplete or inaccurate, we will correct the information upon verification of the omission or error, and the identity of the person requesting the change. If you require additional information about our personal information management, or wish to access, correct or have us investigate any matters in relation to your personal information, please contact us.

California Residents

California Civil Code Section 1798.83 permits users who are California residents and who have provided with “personal information” (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this, or how the Palfrey Press reviews and processes any request from you to amend your personal information, please contact us.

Notice for Visitors to the Website Outside of the United States

You should be aware that the United States and other countries have not harmonized their privacy regulations. Because Palfrey Press and its servers are located in the United States, Palfrey Press has written its Privacy Policy to satisfy United States regulations. By using (palfreypress.com)[https://palfreypress.com], you agree to the level of privacy protection set out in our Privacy Policy. Where relevant, we have also written our Privacy Policy to comply with the European Union’s (EU) General Data Protection Regulation (GDPR). If you have any concerns or questions specifically related to the GDPR, please contact us.


If you use a bulletin board or chat room on the Website, or on any Palfrey Press member website, you should be aware that any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. To request removal of your personal information from our blog or community forum, contact us HERE. In some cases, We may not be able to remove your personal information, in which case We will let you know if We are unable to do so and why.

Certain information, such as your name and IP address, is logged by our system when posting messages, and is made available to the owner of the website you are posting on. These items may be displayed to readers of the site you are posting on, depending on the settings of that particular site. If you would not like to have these details disclosed, refrain from posting messages to any Palfrey Press bulletin board or chat room.

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent We may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us.


This Website may contain links to other sites that are not owned or controlled by Palfrey Press. Please be aware that we are not responsible for the privacy practices of such other sites. Visitors to those external sites do so at their own risk.

We encourage you to be aware when you leave our site and to read the privacy of each and every website that collects personal information. You will receive a notification when you leave Palfrey Press.

This Privacy Policy applies only to information collected by this Website.


If we decide to change our privacy policy, we will post those changes to this Privacy Policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, or by other reasonable means.


Palfrey Press is not directed to children under 13 years of age and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our files.


If you have any questions or suggestions regarding our privacy policy, please contact Us by using our Inquiries page.